The AbilityOne® Program, established by the Javits-Wagner-O'Day Act, is a public-private partnership that uses the
purchasing power of the federal government to create jobs for Americans who are blind or have other significant
disabilities. People working in the AbilityOne Program produce competitively priced, high-quality products available with convenient delivery terms. Purchases through the AbilityOne Program empower people who are blind or have other significant disabilities to lead more productive and independent lives, pay taxes, help support their families, and build their own version of the American Dream.

The vast majority of AbilityOne products can be purchased by commercial entities. There are several items that are on our "restricted items list" that can only be sold to federal government personnel.

Essentially the same refers to a commercial product that has the same fit, form and function as an AbilityOne product. Fit refers to the same size or dimensional characteristics; form refers to the same appearance, shape, design, color, texture, quality, features; and functions refers to the same purpose. 

70% of blind Americans are unemployed. The Front Porch is our launch pad into the world. By removing limiting barriers and false perceptions, we want to open doors to careers for people who spend everyday solving problems from a unique perspective. The Front Porch is a symbol of the American dream. It is where we show our pride for our home and country. Front Porch Enterprises, Inc. relishes in exploring ways of opening doors for untapped potential.

We own and operate both AB1Express.com and AB1Supply.com.

• On AB1Express.com we offer express shipment of 50,000 commercial and AbilityOne® supplies and equipment targeted toward B2B and B2G customers.
• On AB1Supply.com, we offer the largest catalog of AbilityOne products in the federal market.

While both web sites are open to all shoppers, we have some products that may only be available to government or non-government customers. Customers may be required to login before shopping our sites so that we can provide a compliant shopping environment for our government customers.

Simply stated, our mission is to empower Americans who are blind. We are committed to keeping Front Porch Enterprises, Inc. wholly owned and operated by people who are blind or visually impaired. We have the goal to someday be the largest distributor of AbilityOne® products in the country.

We currently charge sales tax on orders shipping to Virginia or Wisconsin. Customers with government email addresses will not be charged sales tax regardless of shipping address. Tax exempt resellers should send their tax exempt certificates to support@ab1express.com to have their accounts tagged as tax exempt.

Yes. There are scenarios where we can offer quantity volume discounts. If you have requirements for large quantities of individual products and are seeking a competitive quote, please email the SKUs, required quantities, the shipping address zip code and any lead time requirements to us at support@ab1express.com. Target pricing may also be helpful. We appreciate the opportunity to compete for your higher volume business.

If you’re looking for bulk pricing or just need a quote that will lock your pricing for 30 days, email us at support@ab1express.com.

Generally, quotes are by the end of the next business day after a request. That said, there may be times where the lead time is longer due to delays in response time from our supply chain partners. We do our best to keep you in the loop throughout the quote process.

We will issue your refund once returned item(s) have been received and inspected. We will send notification once your refund has been issued. Depending on your bank, it can take several business days for the credit to appear on your statement. For more information on our return policy, please visit our Refund Policy page.

Please contact support@ab1express.com to notify receipt of damaged goods within 5 days. Visit our Refund Policy page for more details.

If you ordered the incorrect product and need to set up a return, please follow the instructions listed in our Refund Policy. We do not offer exchanges. You can either immediately place a new order for the correct product or wait until your refund has been issued before placing a new order.

Note: Refunds will not be issued for any product that is returned without prior authorization from our customer service team. Refunds are issued once the return has been received and inspected.

We will never charge a restocking fee for receipt of damaged goods or for a shipping error that we made. We do reserve the right to assess a restocking fee for returns due to customer error. Review our Refund Policy for more information.

We use a national network of warehouses to offer express shipping and most orders ship within 1-3 business days. We do not offer additional shipping options. Products with extended lead times are identified on their associated product pages.

All orders over $75 ship for free. Orders less than $75 will have a flat shipping fee of $7.50 applied at checkout.

Most orders will be delivered in 2-4 business days. You will be contacted by customer service via email if your order has an extended lead time. We use a national network of warehouses to minimize lead times. For additional information, visit our Shipping Policy page.

We use a variety of common carriers including UPS, FedEx, and many national LTL companies. You can click on the tracking link once available to see which carrier is being used for your specific order.