Yes — qualified business and institutional buyers may request formal quotes, invoice terms, or purchase order support. You can submit a request at Request a Quote and our team will respond promptly.

Yes — if your organization is tax-exempt, please email your exemption documentation to support@ab1express.com. We review and approve certificates within 1–2 business days.

We accept returns within 20 days of delivery for most unopened and unused items. Some categories, such as special-order, consumable, or restricted products, may not be eligible. Please contact us before requesting a return to confirm eligibility.

Shipping is free on all orders over $75 within the continental United States. Orders under $75 ship at a flat rate of $7.50. All shipments include tracking and delivery confirmation.

Most in-stock orders ship within 1–2 business days. Delivery time typically ranges from 2–5 business days, depending on your location and carrier service levels.

No — guest checkout is available. However, business customers looking for purchase order, tax-exempt, or terms-based purchasing are strongly encouraged to contact us for account support.

You can email support@ab1express.com at any time. Our team provides responsive, U.S.-based support for business, facility, and institutional buyers.

Yes — AB1Express is proudly disabled-owned, operating through Front Porch Enterprises, Inc. We are committed to excellence, accountability, and inclusive opportunity in professional supply distribution.

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